AWS Service Delivery Manager

Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team. 

Responsibilities:

  • Experiencing managing projects and task-driven activities – self-disciplined.
  • Work to understand, agree upon and monitor expectations and SLAs for infrastructure services between different teams.
  • Ensure that all aspects of the service model are fully operational – incident, problems, requests, demand and financial management.
  • Provide support for the various roles focused on infrastructure, security, compliance and provisioning so that they are understood and integrated with the service model.
  • Ability to perform across divisional and technical boundaries; willing to learn and adopt quickly to changing technologies and diverse technical requirements.
  • Must possess a firm belief in the ability to find solutions to any problem no matter how imposing (work with other teams and self-learner).
  • Go-getter mentality – full accountability and willing to own entire lifecycle of task and problem management.
  • Experience with product, portfolio and demand management by using tools: JIRA, Confluence, Service Now.

Skills and Experience:

  • Develop High level, Low level end-end Infra design & draw.io tool.
  • Hand-on AWS experience as ECS, EKS,ECR, Linux,S3, Docker, IAM Role Policies, RDS, Cloudformation, Serverless services etc.
  • Good understanding of Network components & connectivity.
  • Basic understanding of Linux, Windows, On-premise storage, Servers, Python scripts.
  • Experience on CICD designs such as BitBucket, Jenkins, Ansible, Docker & K8S,Terraform DevOps tools.
  • Excellent verbal and written communication skills, including the ability to write clear and accurate process documentation.
  • Project management experience.
  • The ability to accurately translate unstructured requests into non-functional requirements.
  • Broad knowledge of and experience with cloud services offered by AWS and Azure.
  • Top-tier multitasking skills.
  • Adaptability to change, and the ability to thrive in a fast-paced and dynamic work environment.
  • A helpful, friendly, and professional attitude.
  • Experience with both physical and cloud infrastructure, including networking, auto-scaling, object-based storage, and infrastructure-as-code.
  • Project Management.
  • Jira, Confluence, Service Now and PowerPoint.

Working with Extelligence:

  • We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
  • We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
  • Extelligence is a multicultural team, we have more than 15 different nationalities working with us.
  • We also organize events to bring our team together including team building activities and social events.
Job Type: Contract
Job Location: Czech Republic Hybrid in Prague

Apply for this position

Allowed Type(s): .pdf, .docx