Extelligence is an intelligent partner that goes the extra mile. We provide customized information management solutions for major industries. Our team in Prague and Bucharest is working with international companies, transforming, and adding value to their business on a daily basis. We are growing quickly, and we are interested to bring more talented individuals into our team.
About the role(L2 Security Engineer):
- This is a technical resource for in-depth security device incident resolution and emergency changes for our customers. L2 Security Engineer will develop an understanding of the specifics of the Customer’s security architecture and will be solving complex incidents or changes. L2 Security Engineers will work on change management or incident management. In this position the L2 Engineer will be supporting the SOC Customers’ security products and services.
Responsibilities:
- Performing troubleshooting and diagnosis of complex tasks.
- Working with enterprise security device vendors to resolve complex incidents.
- Using vendor provided tools, log files/scripts.
- Attending incident calls, review and understand documented processes, update process documents and interaction with Customer managers. Performing simple and complex Change Management.
- Participating in audit and compliance assessments performed internally.
Requirements:
- Ability to work with very large and complex network.
- Self-motivated individual and creative thinker who will take ownership of tasks and projects, able to work with the team, and manages tasks effectively and has a proven track record of consist and organized outputs.
- The ideal candidate will demonstrate an eagerness to understand complex problems and requirements, an aptitude for translating these problems into workable designs and solutions and will possess a keen eye for detail.
- Strong communication skills (Verbal and Written)
- The ability to work in a shift work environment (7x24x365)
- 4 -7 Years of experience in Network Security
Technologies:
- NextGen Firewalls, NAC, VPN
- Primary Skill- Cisco FTD and Checkpoint NextGen firewalls
- Secondary Skill- Cisco ISE, Microsoft MDO email security
- Certification – Cisco CCNP security
- Good knowledge of TCP/IP networking and Routing & Switching concepts and troubleshooting experience.
- Strong knowledge of NextGen firewalls and threat protection features is must.
- Must have hands on experience with Next Gen Firewalls and Threat protection features.
- Must have experience of managing and administering Cisco FTD, Checkpoint, Cisco ISE, Anyconnect VPN
- Must have experience in doing in depth troubleshooting and capture packets to isolate problems and resolve incidents on time.
- Hands on experience of creating and troubleshooting site-to-site and remote access VPNs
- Provide L2 support with security services in scope and ability to resolve issues on calls/bridges.
- Microsoft MDO email security knowledge is an added advantage.
- Manage and support Cisco ISE configuration, policy change, upgrade.
- Should have basic understanding of routing and switching to isolate issues at layer 2 and layer 3.
- Strong customer focus. Ability to respond to customer needs and provide technical solutions within agreed SLAs
- Knowledge on ITIL process.
Soft Skills:
- Shall have good verbal/written communication skills.
- Should be willing to work in 24×7 environments.
- Incumbent should carry continual system improvement mind-set and able to demonstrate in work.
- Client facing technical analysis report and presentation skills.
- Excellent written and spoken fluency in English.
Working with Extelligence:
- We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
- We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
- Extelligence is a multicultural team, we have more than 15 different nationalities working with us.
- We also organize events to bring our team together including team building activities and social events.